Shipping & Returns


Orders are shipped within 2-3 business days via USPS First-Class mail. Expedited shipping can be selected during checkout. Once shipped, an email confirmation email will be sent with USPS tracking information. 

Gift Wrap

All orders are gift wrapped in custom Ashdel gift boxes with ribbon and tag. Compact, low-waste original Ashdel design. Handmade from quality, recycled cardstocks.

Eco Packaging

Ashdel is committed to shipping with low-waste and plastic free materials. All orders are shipped in compact, recyclable cardboard boxes.

Customer Service

Please contact Ashdel using the site Contact page with any questions or problems with your order. 


Because of the nature of these items, unless they arrive damaged or defective, I can't accept returns for earrings and/or custom orders.
Please contact within 7 days of delivery
Ship items back within 21 days of delivery
Buyers are responsible for return shipping costs. If the item is not returned in its original condition, the buyer is responsible for any loss in value.